Last Updated: June 2026

1. Introduction

Etogo (“we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Phone number
• Property address
• Company name (if applicable)
• Information submitted through contact forms or service requests

Technical Information

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on our website
• Referring websites
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Respond to enquiries and requests.
• Schedule consultations and services.
• Deliver Property Health Assessment Reports (PHAR).
• Improve our website and services.
• Communicate updates and service information.
• Analyze website performance.
• Prevent fraud and maintain website security.
• Comply with legal obligations.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

• Remember your preferences.
• Analyze website traffic.
• Measure marketing performance.
• Improve website functionality.

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Analytics & Marketing

We may use third-party services including:

• Google Analytics
• Google Tag Manager
• Google Ads
• Google Search Console

These services help us understand website performance, improve user experience, and measure the effectiveness of our marketing campaigns.

These providers may collect anonymous usage information in accordance with their own privacy policies.

6. Contact Forms

When you submit a form through our website, we collect the information you provide to:

• Respond to your enquiry
• Provide requested services
• Schedule appointments
• Communicate regarding your property

We retain this information only as long as necessary for business and legal purposes.

7. Testimonials

If you provide a testimonial or review, you grant Etogo permission to display your comments, name, and business (where applicable) on our website and marketing materials unless otherwise requested.

8. Third-Party Services

Our website may contain links to third-party websites or embed content such as maps, videos, or social media.

These third-party websites have their own privacy policies, and we are not responsible for their privacy practices.

9. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

10. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Meet legal and regulatory requirements
• Resolve disputes
• Enforce agreements

When information is no longer required, it is securely deleted or anonymized.

11. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal information.
• Request corrections to inaccurate information.
• Request deletion of your personal information where applicable.
• Withdraw consent for certain processing activities.
• Request information about how your data is used.

To exercise these rights, please contact us using the information below.

12. Children’s Privacy

Our services are intended for adults and property owners. We do not knowingly collect personal information from children under the age of 13.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

The updated version will always be posted on this page with the revised effective date.

14. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Etogo

Email: admin@etogo.ca

Website: https://etogo.ca